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Staff

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Staff, what can I say, hum, interesting topic but very important to income and guest happiness. Right all staff need to sleep, eat, drink and use the toilet. That might sound obvious, but remember they have to leave their duties to do them which can become a problem when some staff when they do this. The nice thing about staff, is that they only use the “Snack Shack” for food and “Refreshments” for drinks which are cheep to build and run.

Operators

One of the most important staff which will save you money. A lift operator ensures the smooth flow of guest on the lifts and if train up to expert level will virtually grantee that each lift is always running at make rate (all seats on the chair are taken). You might think, so, I’ll just build another lift or a better lift. Well, an expert lift operator cost you 40 credits a week, but upping the speed of the lift by 1 m/s can increase the operational cost by 1,000+ credits a week depending on the lift. Now do you see why lift operators trained to expert level are so important.

Right, that sounds all nice and good, but as with all staff, they need food, sleep, drink, and the toilet. Now when they leave your lift to do one of these things, the lift is un-managed and becomes a free for all, basically, goes to pot. So to counteract this, you can place another lift operator on the lift so at least there is always one lift operator present. Now the other trick, is to make sure the lift operator doesn’t have to walk far to fulfill their needs. If they do have to walk far, then the probability of both lift operators being away from the lift at the same time is greatly increase and their for defeats the objective of having two lift operator.

Mechanics

Nothing out of the ordinary here apart from the higher the expertise of the mechanic, then more complex lifts they can repair and fix. If a lift is broken and not been repaired by the mechanic, then you need to train the mechanic to a higher level. 

If you assign no lifts to the a mechanic then they only go to a lift if its broken to repair it.

Ski Run Attendants

As well as maintaining runs, the ski run attendants also stop avalanches when detected by the “weather center”. If the ski run attendant is busy grooming a run or on a lift, they can not attend to the avalanche alarm. If you are building in an avalanche area, make sure you have at least one surplus ski run attendant so the avalanche warnings can be dealt with quickly.

The grooming task of a ski run attendant is extremely important to the satisfaction of the run, especially if the snow cover is low. The better the quality of the run, the less polling the guest have to do.

The level of training a ski run attendant requires is dependent on what snow plough machines they have access to, since the experience of the ski run attendant determine the snow plough machine they can us. Therefore, the “Ski Run Attendant Center” requires expert ski run attendants, so the fastest and most efficient snow plough machines can be used.

When assigning runs to a ski run attendant, make sure they are nicely linked so the ski run attendant is roaming all over your ski park to carry out his/her assigned tasks. Also assigning runs near avalanche areas ensures that the ski run attendant is close to dealing with the avalanche. 

If a ski run attendant is not assigned any ski runs, then they will only attend avalanche warning.

Medics

Ah, the medics which if your runs are correctly graded, you don’t actually need. Only kidding. You don’t actually have to assign runs to the medic but it speeds up the response time to an accident. The only time you shouldn’t assign any runs to a medic is when they have access to helicopters, since they can’t get into a helicopter when on the ski lift.

If you have correctly graded your runs, then all you need within the ski park is a "Hospital" and an expert medic. Do not assign any runs to the medic and if some one is injured, they will fly out from the hospital in a helicopter. This will save you a lot of money, since medic is the most expensive member of staff which do not yield any income.

Training

Each member of staff can be trained to three different levels, intermediate, advanced and expert. This determine what equipment and efficiency of the member of staff. See the sections on each member of staff to determine what training should be applied for the desired result.